Phone Support in Cloud Web Hosting
All of our cloud web hosting packages include telephone support 14 hours per day even on public holidays, therefore if you do not have an account yet, you can call and find out more about our solutions or whether we will meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, the United Kingdom and Australia, so that you'll be able to contact the number which is nearer to you. If you are a current customer, we will help you in a timely manner with all of the general and billing issues as well as with multiple tech issues so as to save you time and efforts - we acknowledge the fact that often it is more convenient to talk with a live person so as to get things done right away. Certainly, some issues simply cannot be managed on the phone, so in such a case you will be able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Any time you need additional info about the Linux semi-dedicated packages that we offer, you will be able to call some of the three support phone lines that we have around the world - in the U.S.A., the UK and Australia. In this way, you'll be able to check in advance whether our services will be suitable for your sites. In case you are already our customer and you've got a semi-dedicated account, you can get in touch with us over the phone for 14 hours every day about any type of billing or basic issues. For strictly tech matters you'll need to take advantage of our ticketing system so as to contact our tech support as someproblems simply need additional time to be taken care of, but we can help you on the phone with quite a few minor technical issues as well, saving you time and efforts.