A 99.9% Server Uptime
We’ve built our cloud web hosting platform using stable hardware components and heavily customized software. Our sysadmins have installed a modified version of SELinux on all our physical servers in order to guarantee maximum protection and dependability. We’ve set up several DDoS protection units combined with highly effective firewalls to make sure our network is invincible and safe.
Our Linux cloud web hosting packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our very own internal network in all our datacenters. Everything is based on first–rate hardware elements provided by Juniper. Furthermore, on every router, we’ve configured a firewall with a sophisticated set of rules to be able to sieve all dubious requests.
Hence, in all our data centers – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to curtail all possible risks with our cloud hosting plans and regardless of the fact that our company provides outstanding technical support, there are situations when the client is just not satisfied with what we have to offer. Or he needs to switch to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you a reimbursement.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you know how infuriating this can be, particularly if your web site is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be available to you and they will respond to you in less than one hour. And the best part is that their average support ticket response time is well under twenty minutes!