Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you’ll find an exhaustive Help Center section offering a variety of educational articles and commonly asked questions. They are compiled by our support team of qualified techs. Just type in your question and our smart system will return the best possible answer.

  • Top quality support service
  • How–To Video Clips

  • For users who’d rather find out how to sort out a regularly experienced problem by watching a training video, we have added a compilation of video tutorials to our Control Panel. All the videos are brief and easy to follow. They offer you step–by–step presentations of different website management operations.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 help desk service and a 60–minute response time guarantee. Our skillful technicians will be available 24 hours a day to reply to your enquiries and to rectify any problem that you could face. Simply submit a helpdesk ticket from the Help section and we will reply to you in no time.