1 hour ticket response
Prompt support is our greatest task and this is the reason why we’ve got a team of skilled customer service technicians who will be happy to provide a rapid response to any question that you could have. Just open your helpdesk ticket from the Control Panel and we will respond back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute support ticket response time.
An Outstanding Tech Support Service
Each member of our support staff has lots of years of experience in the Linux cloud web hosting packages business and almost all of them have been with us for at least 5 years. They all are ready to respond to all your queries in the most competent manner possible.
An Easy–to–Navigate Help Section
To help you find a quick hint on how to use a given feature, we have implemented a truly intuitive Help section in our Control Panel. You can browse through a broad selection of web hosting account administration articles and website administration articles, take a glimpse at our F.A.Q. archive or watch our how–to video tutorials.